Agentic MaturityEnterprise Readiness Assessment
Agentic Enterprise · Experience Services

Where does your organization stand on its agentic maturity?

A structured self-assessment across 7 focus areas and 33 categories. Score where you are today and where you intend to be twelve months out — and receive a tailored readout on how to move up one level and two levels in every area.

L1
Experimentation

Simple tasks. Chatbots and co-pilots retrieving information; early autonomous moments.

L2
Operational

Autonomous tasks operationalized. Agents assist humans by retrieving and recommending.

L3
Scaling

Orchestration within a single domain. Low-complexity tasks run autonomously in a siloed data environment.

L4
Transforming

Multiple domains. Agents orchestrate workflows with harmonized data across domains.

L5
Leading

Multi-agent orchestration of complex tasks; agent-to-agent activation across platforms.

How the assessment works

  1. For each of the 33 categories, rate where your organization sits today on the L1–L5 maturity scale.
  2. Then set your twelve-month ambition for that same category — the level you believe the organization needs to reach.
  3. Submit to generate a readout: your scored position, the gap to close, and the moves to get one and two levels higher in every area.
Today 12-month target

Begin

Takes about 12–15 minutes. On completion your results are emailed to your Salesforce advisor, and you'll get a full readout to review and download.

L1 · ExperimentationSimple tasks; chatbots and co-pilots retrieving information.
L2 · OperationalAutonomous tasks; agents assist by retrieving and recommending.
L3 · ScalingOrchestration within a single domain; siloed data environment.
L4 · TransformingMultiple domains; workflows with harmonized data across domains.
L5 · LeadingMulti-agent orchestration; agent-to-agent across platforms.
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